Privacy or cookies
AlcoveStyle (hereinafter referred to as “this Website” or “We”) respects and protects the personal privacy of all users. This Privacy Policy is designed to explain how we collect, use, store, and protect your personal information when you visit alcovestyle.shop and use our services. Please read the following content carefully.
I. Information We Collect
Information You Voluntarily Provide
When registering an account: Name, email address, contact phone number, shipping address, and billing address.
During the order placement process: Payment-related information associated with your order (processed through secure third-party payment channels; we do not directly store full bank card numbers).
When contacting customer service or subscribing to marketing newsletters: The content of your inquiries, your email address, and any attachments you provide.
Automatically Collected Information
Via Cookies and similar technologies: IP address, browser type, device information, access times, browsing and search history, shopping cart contents, etc.
Log Information: Records of your interactions with this Website.
II. How We Use Your Information
Order Processing: To complete transactions, ship orders, issue invoices, provide order status updates, and offer after-sales support.
Customer Support: To respond to your inquiries and handle returns, exchanges, and complaints.
Service Optimization: To analyze website traffic patterns and improve page layouts and product recommendations.
Marketing Communications: To send you information regarding promotional campaigns, new product launches, etc., provided you have given your explicit consent (you may unsubscribe at any time).
Legal Compliance: To fulfill legal obligations related to accounting, taxation, fraud prevention, and other regulatory requirements.
III. Sharing and Disclosure of Information
We commit not to sell or rent your personal information to third parties. We will share your information only in the following necessary circumstances:
Service Providers: Such as logistics companies (to fulfill delivery), payment gateways (to process payments), and email service platforms (solely for marketing purposes to which you have consented). These providers are granted access only to the minimum amount of information necessary to perform their services and are bound by confidentiality obligations.
Legal Requirements: To disclose information in response to requests from government authorities, court orders, or as required by applicable laws.
Business Transfers: In the event that AlcoveStyle undergoes a merger, acquisition, or asset sale, your information may be transferred as one of the assets; we will provide prior notice and ensure that the acquiring entity continues to adhere to the terms of this Policy.
IV. Data Security
We implement reasonable technical and administrative measures—such as SSL encryption for data transmission, access controls, and periodic security audits—to protect your personal information and prevent its loss, theft, or unauthorized access. However, please note that data transmission over the Internet is not absolutely secure; while we cannot assume full liability for any data breaches resulting from malicious third-party attacks, we commit to immediately notifying the relevant regulatory authorities and affected users in the event of such an incident.
V. Cookies and Tracking Technologies
This website uses Cookies to remember your shopping cart contents, login status, and preferences. You may refuse Cookies through your browser settings; however, doing so may affect the proper functioning of the shopping process. We do not use Flash Cookies or cross-site tracking technologies.
VI. Your Rights
In accordance with applicable data protection laws (such as the EU General Data Protection Regulation, GDPR), you are entitled to the following rights:
Right of Access: The right to request a copy of the personal information we hold about you.
Right to Rectification: The right to request corrections if you discover that your information is inaccurate or incomplete.
Right to Erasure: The right to request the deletion of your information under specific circumstances (e.g., when the information is no longer necessary or when you withdraw your consent).
Right to Restrict Processing: The right to request that we suspend the processing of your information.
Right to Data Portability: The right to request to receive the information you have provided to us in a structured, machine-readable format.
Right to Object: The right to object at any time to processing activities based on direct marketing or our legitimate interests.
Right to Withdraw Consent: The right to withdraw your consent at any time regarding processing activities based on consent (e.g., marketing emails); such withdrawal shall not affect the lawfulness of the processing carried out prior to the withdrawal.
To exercise any of the above rights, please contact us using the contact details provided in Section VII. We will respond to your request within 30 days.
VII. Contact Us
If you have any questions, comments, or requests regarding your rights under this Privacy Policy, please contact us:
Data Protection Officer: Nacho Arilla
Email: Nacho.Arilla@alcovestyle.shop
Phone: 660 465 214
Mailing Address: Avenida Constitución 49, Bar Coco, Lumpiaque, Z, 50295, Spain
If you believe that we have failed to properly address your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction (e.g., the Spanish Data Protection Agency, AEPD).
VIII. Children’s Privacy
This website is intended solely for users who are at least 14 years of age. We do not knowingly collect personal information from children under the age of 14. If we discover that we have inadvertently collected such information, we will delete it immediately. IX. Changes to Terms
We may update these Privacy Terms from time to time. Significant changes (such as adjustments to the purposes for which information is used) will be communicated to you via website announcements or email notifications. Your continued use of this website constitutes your agreement to the updated terms.
AlcoveStyle — Making the Bloom Eternal, Ensuring Peace of Mind.
Note: Due to sustained losses, the merchant has decided to clear out remaining stock at a loss—available only while supplies last.
